No. Physiotherapists and chiropractors are primary health practitioners so private patients do not need a referral to see us.
No. Physiotherapists and chiropractors are primary health practitioners so private patients do not need a referral to see us.
If you are planning on claiming your injury through an insurance company then it is advisable to see your GP to get a referral to see the physiotherapist – this makes claim management easier and reduces claim dispute issues from insurers. If you already have a claim number please bring this and details of your insurer to your initial appointment.
You are totally entitled to choose your own therapist – simply bring the referral in with you to your first session and we will let the referring doctor know that you have commenced treatment with us.
Insurance claims are billed directly to the insurer provided all necessary claim numbers and information is provided to us.
Private patients need to settle their accounts at the end of each treatment session.
Yes. Most private health funds pay a rebate for each session – bring your health fund card with you to the consult as we us use the HICAPS system to arrange direct funds transfer of your rebate – saving you a trip to the health fund.
Some funds also pay a rebate for massage and orthotics – check your individual fund for amount of cover and the services covered.
It is advisable to bring along any x-rays and scan results that you may already have had taken, a pair of shorts if the injury it to a body part that is under normal clothing, your private health fund card (if you are a member) and means of paying for your consult – ie cash, cheque, credit card.
Yes. Our clinics use state of the art computer software and footplate scanning technology called “Gaitscan” to assess foot function and order individual custom moulded orthotics – excellent for reducing Achilles Tendon, shin, knee and lower back problems.
Click here to see a video preview of the “Gaitscan” system.
In your initial assessment your therapist will give you a “Patient Action Plan” which will outline your treatment program and how many sessions we estimate to get you back to full health. Your progress will be regularly checked throughout this period to ensure excellent progress is being made at all times.
Full body remedial or relaxation massages with our massage therapists are available at our Kurri Kurri, Corlette and The Junction (Newcastle) clinics.